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frequently asked questions

    Below you will find valuable information with respect to digital document conversion as a whole, answers to many document scanning industry standards and pertinent details regarding our business practices and methodologies.

  • 1
    What is included in the price per box?

    In most cases everything that is needed is included in the price, so generally no additional costs are associated with our services.

    So leave everything to us!

  • 2
    What is the average cost per page or image?

    All-inclusive pricing estimates, from your cabinet to our cloud, start at a cost per image of approximately 8 cents or roughly $200 per standard sized bankers box.

    A page may be double sided and thus would have two images. We then take into account many factors such as special requirements that may be mandated by local, state or federal regulations. As well as the quality of the paper, age and condition, indexing requirements for searching, prep time and post processing needs.

    Our sales staff is truly dialed in and will ask you a series of important questions. This consultative approach allows us to formulate a clear, specific, fair, no fluff production guideline for your document conversion.

  • 3
    What is Optical Character Recognition, or OCR?

    OCR is a technology process that automatically interprets text from a document. Our use of OCR derives text from physically scanned documents, usually paper. This is done during the scanning process as part of our services. The result is an Adobe PDF file, containing the scanned paper, which has the interpreted text (OCR) embedded behind the visible text. This allows users to easily search for keywords within that document or extract data for use in databases. Every file we process is generally at 300 dpi, which is very clean and high resolution (for reference industry standard is 200 dpi). However options up to 600 dpi are available where super high resolution may be needed.

  • 4
    What is an Adobe PDF file?

    A Portable Document Format (PDF) file is a compressed, self-contained and cross-platform compatible file that can be opened on virtually every computer or mobile device in the world. The file, when opened, viewed or printed, will look virtually identical to the original print version, regardless of what kind of device is used to view or print the file.

    Although a PDF file contains the complete original formatting, including fonts and images, PDF files are highly compressed, allowing mass information to be downloaded, viewed, printed and saved quickly and efficiently.

  • 5
    Why Include Document Imaging in a Disaster Recovery Plan?

    There are numerous ways in which the critical information stored on paper can be lost. These events include aging, humidity, fire, flood, vandalism, and employee theft as well as natural disasters such as hurricanes, tornadoes or earthquakes. Having these important documents scanned and stored in a digital format affords your business a valuable insurance policy.

  • 6
    How much does a standard sized bankers box weigh?

    The approximate weight of a completely full banker’s box is 30 pounds.

  • 7
    What are the dimensions of a standard sized banker box?

    Generally speaking it is 10.5" tall by 12.5" wide by 15.5" long.

  • 8
    How many pieces of paper are in a standard sized banker’s box?

    Depending on how tightly the box is packed, how many file folders are in the box and whether the box is packed legal (width wise) or standard (length wise); you can expect to have somewhere between 1500 and 2500 individual pieces of paper.

  • 9
    What the difference between page and image count?

    A single piece of paper, with print on one side contains one (1) image. If that same piece of paper has information on both sides, then it contains two (2) images.

  • 10
    How many pieces of loose paper are in a 1 inch stack of paper?

    Factors such as fasteners, staples, binders, paperclips, quality of paper, etc... all affect the number of pages in a one inch stack. However, a good rule of thumb is approximately 175.

  • 11
    How many pieces of loose paper are in a standard sized bankers box? (10.5" tall by 12.5" wide by 15.5" long)

    Letter sized: 2500 pieces (roughly)

    Legal sized: 2000 pieces (roughly)

  • 12
    What is PDF/A?

    "PDF/A is a subset of PDF that eliminates certain risks threatening the one-to-one future reproducibility of the content. PDF/A forbids dynamic content to ensure that the user sees the exact same content both today and for years to come. Everything that is required to render the document the exact same way, every time, is contained in the PDF/A file: fonts, colour profiles, images etc. PDF/A is also an ISO standard, guaranteeing that future software generations will know how to open and render PDF/A files." - The PDF Association is an initiative of the Association for Digital Document Standards (ADDS) e.V., founded in September 2006,